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Mercator introduces ICE in Abu Dhabi

ABU DHABI: March 14, 2017. IT solutions provider Mercator, majority-owned by Warburg Pincus Investments, has launched what it says is the air cargo industry's first open API platform for management and ground handling: the 'Intelligent Cargo Ecosystem' (ICE).

The company has also produced a new 'Warehouse App' for airlines to connect goods, people, data and processes with warehouse operations.

Finnair hub HelsinkiThe app allows warehouse data capture via a single mobile interface for full shipment visibility from acceptance and relocation, through to breakdown, build-up, delivery, and tracking billing data.

Finnair Cargo is one of the first carriers to test and deploy the app as part of a program to transform air and ground handling operations. Janne Tarvainen, managing director of Finnair Cargo noted: "We are very pleased to have Mercator as a partner in this significant project. The warehouse app will be an important tool for years to come."

The company's 37,000 square meters 'COOL Nordic Cargo' hub at Helsinki Airport (right) is scheduled to open in May 2017.

The app is the first part of Mercator's ICE that includes Offer & Order Management, Logistics, Warehousing, Regulatory Compliance, Quality Management, Revenue Management and Analytics.

The company said the open platform enables air cargo carriers to move away from legacy systems by allowing handlers and operators to make process changes quickly - as well as introduce new services, particularly for Perishables and eCommerce traffic.

"The role of technology is rapidly shifting from being a driver of efficiency to an enabler of fundamental innovation and disruption in air cargo management and ground handling," said Brendan McKittrick, Mercator's CTO. "The technology can really transform the industry, providing much greater visibility, versatility, and above all, the ability to simplify complex and challenging processes."

Mercator said its new app was developed after consultation with hundreds of air cargo warehouse agents around the world.

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