PARIS: OCTOBER 26, 2016. After jointly reviewing industry performance, The Global Shipper's Forum (GSF) and Cargo iQ have signed a Memorandum of Understanding (MOU) to improve air cargo processes.
This new agreement will focus on improving the quality, efficiency and security of the air cargo supply chain and the communication between company and customer specifically through Cargo iQ's Quality Management System (QMS).
Chris Welsh GSF secretary-general commented: "Our new cooperation with Cargo iQ will make sure industry performance standards meet shippers' needs, and also help shippers understand the improvements the air cargo industry is making."
With support from both organizations, shippers and clients will look forward to Cargo iQ standards to help promote performance data of the air cargo supply chain and on time delivery, explained the company.
"Knowing customers' wants and needs is crucial. And only when shippers participate in avoiding costs and value its products, can the industry offer the services our world needs in an economically sustainable way," added Ariaen Zimmerman, executive director of Cargo iQ.
Cargo iQ is an IATA interest group composed of 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers dedicated to improving quality standards for the global air cargo industry.
(Pictured left to right: Ariaen Zimmerman, executive director, Cargo iQ; Kester Meijer, director Operational Integrity, KLM, and vice chairman of Cargo iQ; Chris Welsh, secretary-general of the Global Shippers' Forum.)