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Stena E Flexer artist impressionStena Line has moved to reassure freight and travel customers that it is taking every precaution possible to help ensure the safety of customers and employees, whilst maintaining the supply lines for vital medical goods and food supplies.

In the last few weeks Stena Line’s European business has been impacted significantly by COVID-19, but despite crippling trading circumstances, the biggest ferry company in Europe remains resolute in its determination to keep services going in strict adherence to Government guidelines on travel, as well as the very latest medical advice on helping to reduce the risk of spreading COVID-19.
Stena Line is asking customers to adhere to Government travel guidelines and the firm has put a host of measures in place to keep its customers and employees safe when travelling on its vessels. To assist passengers who need to reschedule their trips, Stena Line has also committed to waiving amendment fees for all travel bookings, until 30th April 2020.

All of Stena Line’s ferries are continuing to run on schedule, however, some services have restricted passenger numbers in order ensure strict social distancing guidelines are adhered to.

Stephen Bryden, Group Head of Onboard Sales & Services said: “We really are in uncharted waters right now so we are having to dig deep and use all of our experience and take the advice of the Governments where we operate, and their medical experts, to help us navigate our way through this crisis too. Keeping our customers and colleagues safe while keeping our important services operational is our main priority at the moment.”

“We are acutely aware of the responsibility we have to help maintain vital supply lines between the UK and Ireland, as well as Continental Europe. Our services and work colleagues will be put under immense strain in the weeks and months ahead. We appreciate people will still need to travel for essential reasons and we will be there to support them.”
“Now, more than ever, Freight supply lines are vital to help keep the supermarkets stocked and ensure critical medicines and medical equipment are delivered. We will do everything within our means to keep these important logistics routes open and functioning.”

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