HAMBURG: September 19, 2018. Hapag-Lloyd has upgraded its customer app to include Quick Quotes and online booking.

Quick Quotes makes the quotation process for container shipments faster, easier and more convenient. The company says customers can request a binding offer and then book their container immediately and conveniently.

“Mobile applications and simple customer processes are extremely important to us – and that’s exactly why we have significantly improved the Hapag-Lloyd app,” said Ralf Belusa, head of Hapag-Lloyd’s Digital Channel and Incubation Unit.

“For us, this is about creating the simplest and most intuitive customer experience possible. Binding offers within seconds and online booking of container shipments are an important step in the ongoing digitalisation of the supply chain,” he added.

The Hapag-Lloyd app, available for iOS and Android and downloadable from Google Play and the App Store, also offers ship schedules and shipment tracking, news and contact information for customer service. It is integrated into Hapag- Lloyd’s growing online business portal, which allows customers to manage their container shipping processes.