HONG KONG: March 28, 2019. Tigers is pushing ahead with its digital revolution, signing up as the launch customer for a new instant freight rate quote engine developed by US tech start up Doozee.

The new tool will be available to Tigers’ extensive international agent network and will be hosted on the Tigers SmartHub:Connect portal following the release of future versions of Doozee.

Doozee will then allow customers to access live quotes between all Tigers locations globally, and to customise the service they receive through SmartHub:Connect.

“This is a significant step in the digitalisation process for Tigers,” said Mark Gatenby, Chief Information Officer, Tigers (pictured). “Doozee is a free of charge, agnostic ‘plug-in and play’ for everybody, and it is unique because it allows for community and collaboration between a company and its agents.”

The current version of the Doozee Cloud-based engine will enable Tigers agents to send customers full quotes in seconds via email or as an online link, with customers able to respond with the click of a button.

The company says it will develop further the engine’s functionality to include links to postal operators, supporting Tigers’ e-commerce customers.

Doozee was founded by tech pioneer Scott Deerwester who co-invented Latent Semantic Analysis (LSA) technology, which has become a commonly used tool in search engine optimisation (SEO).

“Tigers is a forward-thinking global company, and, as a technologist, I share their commitment to embracing digitalisation, which makes SmartHub:Connect the perfect platform to launch Doozee,” commented Deerwester.

Doozee is available in 12 different languages and contains an algorithm for ranking freight forwarders by transit times, reliability, price, and online ratings.

Headquartered in Hong Kong, Tigers is an enterprise solutions company specialising in e-commerce fulfilment, transportation, and supply chain solutions worldwide.