LONDON: June 25, 2019. Chilean handler UASL is the launch customer for Hermes NG, a cloud-hosted, fully modular, pay-as-you-go cargo management ecosystem.

UASL will use Hermes NG’s Business Intelligence (BI) module for event reporting and analysis at Santiago Airport (SCL) to improve handling efficiency and boost handling times to meet Customs’ service requirements.

“BI generates smart data, not just data, and the app’s in-built event reporting means users can look into when, where and why issues like bottle-necks arise, at any point in the cargo handling process,” said Hermes CTO Alex Labonne. “This event-based data can then be used to make informed and targeted operations level decisions that improve both efficiency and reporting.”

UASL will be the first company globally to adopt Hermes NG when the final testing phase wraps up at the end of this month.

“We went with the BI module of Hermes NG because of its well-designed and easy to learn user interface that makes adoption natural and simple,” said Diego Castillo, Operational Project Manager, UASL. “It is still uncommon to use advanced systems like Hermes NG for business insights in the cargo logistics industry in Chile, so the BI module will give us an edge over our competitors,” he added.